We only hire the best!

The following exchange actually happened today at a local Americanized TexMex fast food joint over lunch.

Guy: “Your total is $4.27”

Me: “Here you go!” (hands him my card and ID)

Guy: (looks at my ID) “Oh, I don’t really need this.” (turns my card over, see ‘SEE ID’ written in the signature box)”Oh.”

Me: “Yeah, I had my card stolen once so I put that on there.”

Guy:  “Oh, well, whatever. I don’t even know what I’m looking for.”

Me: “Well, for starters, if the name matches…”

Guy: “Yeah, I guess.”

Me: “They never trained you on standard card reading procedures?”

Guy: “Whatever. They don’t pay me enough to learn.”

Me: “Uh…huh…”

Guy: (hands me card and receipt) “Your order number is 108. Have a nice day.”

Me: “Yeah, you, too.”

OK, let’s just think about this exchange. First, guy blows off the fact that I handed him my ID, which in itself is a voluntary security check on my part. Then he further blows off the importance of checking identity AFTER I tell him I had my card stolen. THEN he blames his pay grade for not knowing how to check a damn name?

As Jessie said, “They need to take his Service Champion name tag away.”

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One Response

  1. And that’s why so many credit cards get stolen in this country. No one understands the importance of card security until it happens to them. I keep mine secure by never having any money available on any of them! :/

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